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Shop Talk: Gymboree to close, UNTUCKit arrives

Original post made on Feb 8, 2019

In this week's Shop Talk column, read about a children's clothing retailer filing for bankruptcy, the debut of a new men's clothing store and an all-you-can-eat restaurant.

Read the full story here Web Link posted Thursday, February 7, 2019, 11:26 AM

Comments (2)

Posted by Shopper
a resident of Palo Verde
on Feb 8, 2019 at 9:00 am

I am very sorry to see Gymboree close. I remember taking my toddlers to the classes in various locations, usually churches, and buying the clothes. They were always very well made and practical designs and a trip to the shop always involved watching a Gymbo the clown video. Gymbo was a favorite stuffed clown in our house and singing his song was a regular activity with babies and toddlers at home.

As for UnTuckit, I have heard good reports of them and will definitely check them out.

Posted by Not Surprised
a resident of Another Palo Alto neighborhood
on Feb 9, 2019 at 12:58 pm

I'm sorry to see Gymboree close as they made good quality children's clothing for the price range. I am also not surprised given how poor the customer service was and how badly the floor-level and online people dealt with the corporate-level promotions. The online and floor were hard to search for what one needed. I don't have children that age, but I would have bought gifts for others there. It's a shame. People are going to bemoan the fate of brick and mortar stores (and why aren't they getting a tax break the way internet companies did?), but many of these closures could be seen coming many miles away. Like Sears, I think it's likely that management level never really shopped in their own stores and do not really know what the customer experience is. (My apologies to Gymboree, I am not really comparing your difficult website to the far worse Sears site -- amazing that Sears hung on as long as they did with a site that seemed designed to confuse and send people away frustrated, or to make them lose time and not get their items in the end after waiting for them a long time.)

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