Read the full story here Web Link posted Thursday, February 7, 2019, 11:26 AM
Town Square
Shop Talk: Gymboree to close, UNTUCKit arrives
Original post made on Feb 8, 2019
Read the full story here Web Link posted Thursday, February 7, 2019, 11:26 AM
Comments (2)
a resident of Palo Verde
on Feb 8, 2019 at 9:00 am
I am very sorry to see Gymboree close. I remember taking my toddlers to the classes in various locations, usually churches, and buying the clothes. They were always very well made and practical designs and a trip to the shop always involved watching a Gymbo the clown video. Gymbo was a favorite stuffed clown in our house and singing his song was a regular activity with babies and toddlers at home.
As for UnTuckit, I have heard good reports of them and will definitely check them out.
a resident of Another Palo Alto neighborhood
on Feb 9, 2019 at 12:58 pm
I'm sorry to see Gymboree close as they made good quality children's clothing for the price range. I am also not surprised given how poor the customer service was and how badly the floor-level and online people dealt with the corporate-level promotions. The online and floor were hard to search for what one needed. I don't have children that age, but I would have bought gifts for others there. It's a shame. People are going to bemoan the fate of brick and mortar stores (and why aren't they getting a tax break the way internet companies did?), but many of these closures could be seen coming many miles away. Like Sears, I think it's likely that management level never really shopped in their own stores and do not really know what the customer experience is. (My apologies to Gymboree, I am not really comparing your difficult website to the far worse Sears site -- amazing that Sears hung on as long as they did with a site that seemed designed to confuse and send people away frustrated, or to make them lose time and not get their items in the end after waiting for them a long time.)
Don't miss out
on the discussion!
Sign up to be notified of new comments on this topic.
Post a comment
Stay informed.
Get the day's top headlines from Palo Alto Online sent to your inbox in the Express newsletter.
Analysis/paralysis: The infamous ‘Palo Alto Process’ must go
By Diana Diamond | 6 comments | 2,296 views
Common Ground
By Sherry Listgarten | 3 comments | 1,837 views
The Time and Cost Savings of Avoiding a Long Commute
By Steve Levy | 6 comments | 1,635 views
Planting a Fall Garden?
By Laura Stec | 5 comments | 1,115 views
Sign-up now for 5K Run/Walk, 10k Run, Half Marathon
The 39th annual Moonlight Run and Walk is Friday evening, September 29. Join us under the light of the full Harvest Moon on a 5K walk, 5K run, 10K run or half marathon. Complete your race in person or virtually. Proceeds from the race go to the Palo Alto Weekly Holiday Fund, benefiting local nonprofits that serve families and children in Santa Clara and San Mateo Counties.