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In Palo Alto, new digital tools aim to bridge the divide between City Hall, residents
Kevin Crachian, center, a senior technologist for the City of Palo Alto, talks with Ron Fong, governance and planning manager, inside the IT Departmentís new offices as Crachian holds a display resembling an iPhone detailing all of the IT Departmentís past and ongoing projects which are used to inform the visiting public of the current projects in the works. Photo by Veronica Weber.

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