Service is back for all 3,400 customers in Palo Alto's northern neighborhoods impacted by a power outage that began early Monday morning, according to Palo Alto Utilities.
The outage started at about 4:15 a.m. The primary affected area was in the vicinity of the substation at Colorado Avenue and West Bayshore Road. Many of the affected customers were in the city's northwest section and an area northeast of Middlefield Road.
As of 11:10 a.m., power was back for about 3,230 customers, according to the Utilities Department. Another roughly 170 customers remained without power until about 8:30 p.m.
A Palo Alto Utilities crew found the issue stemmed from a section of the underground lines with a fault, according to the Utilities Department.
The Police Department asked the public to not call 911 or the Police or Fire departments about the outage, which backs up phone lines, police said.