UPDATE: A man has been arrested in connection with the Baskin-Robbins shop robbery, Palo Alto police announced on March 26. Read the full story here.
An armed man robbed the Baskin-Robbins ice cream store in Palo Alto's Midtown neighborhood on Monday night, taking an undisclosed amount of cash, police said Tuesday.
Dispatchers received a call around 7:40 p.m. on March 22 that a clerk had been robbed by a man with a gun about 35 minutes earlier at the store, which is located at 2615 Middlefield Road, roughly three blocks south of Oregon Expressway.
A man in his early 20s entered the store and placed an order. When the employee, a woman in her 20s, returned with the food, the man pointed a black handgun at her, police said in a press release. He reportedly ordered the clerk to open the cash register and he took cash. Video surveillance footage showed that he also stole money from the tip jar while the employee was preparing his food. The man left the store and was last seen driving south on Middlefield Road in a four-door sedan. The employee was not injured, police said.
The man is described as a white man with short black hair. He was wearing a black sweatshirt, a black San Francisco 49ers hat and a camouflage-patterned face covering.
Detectives are actively investigating the case and are collaborating with regional law enforcement agencies to see if the man is connected to any similar robberies. There have been no other Palo Alto robberies committed by a person who matched the man's description, police said.
Anyone with information about Monday's robbery is asked to call the department's 24-hour dispatch center at 650-329-2413. Anonymous tips can be emailed to [email protected] or sent by text message or voicemail to 650-383-8984. Tips can also be submitted anonymously through the police's free mobile app, downloadable at bit.ly/PAPD-AppStore or bit.ly/PAPD-GooglePlay.