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Caltrain, SamTrans launch COVID-19 customer surveys

Results to help inform transit agencies plans when stay-at-home orders loosen

A man sits in the upper level of a train car traveling south from Menlo Park to Mountain View around 5:38 p.m. on March 13. Photo by Magali Gauthier.

Caltrain and SamTrans recently launched customer surveys to try to find out rider preferences and priorities amid the coronavirus pandemic.

People who fill out the surveys at caltrain.com/covid19survey and samtrans.com/covid19survey will be eligible for a drawing for a $50 Visa gift card, with five gift card giveaways from each agency.

The results from the surveys will help inform plans for the rail and bus agencies as local and state restrictions ease after being implemented earlier this year to limit the spread of the virus.

The San Mateo County Transit District is the administrative body overseeing SamTrans bus service, Caltrain rail service and the San Mateo County Transportation Authority.

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Caltrain, SamTrans launch COVID-19 customer surveys

Results to help inform transit agencies plans when stay-at-home orders loosen

by /

Uploaded: Mon, Jun 29, 2020, 8:46 am

Caltrain and SamTrans recently launched customer surveys to try to find out rider preferences and priorities amid the coronavirus pandemic.

People who fill out the surveys at caltrain.com/covid19survey and samtrans.com/covid19survey will be eligible for a drawing for a $50 Visa gift card, with five gift card giveaways from each agency.

The results from the surveys will help inform plans for the rail and bus agencies as local and state restrictions ease after being implemented earlier this year to limit the spread of the virus.

The San Mateo County Transit District is the administrative body overseeing SamTrans bus service, Caltrain rail service and the San Mateo County Transportation Authority.

Comments

NeilsonBuchanan
Downtown North
on Jun 29, 2020 at 11:03 am
NeilsonBuchanan, Downtown North
on Jun 29, 2020 at 11:03 am
2 people like this

I wonder if Caltrain will publish the results. I would think that taxpaying businesses want to know what the public is thinking...return to transit, return to work, return to restaurants.


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