Palo Alto police seek suspects in armed cell-phone store burglary

Police: Incident unrelated to strong-arm robbery that happened the same night

Palo Alto police are searching for two men who, armed with a handgun and a knife, allegedly stole merchandise and cash from a cell phone store on Saturday night.

Around 7:15 p.m. on Saturday, the police department received a call from an employee at ClickAway Palo Alto at 2999 El Camino Real reporting an armed robbery that had happened about 15 minutes earlier, police said in a press release Sunday.

Just before the store closed at 7 p.m., two masked men entered the store, one armed with a black handgun and the other, with a knife, police said. They forced the two employees — both men, one in his twenties and the other in his forties — into a back office. They then took several new phones from the office, stole cash from an open safe and instructed the employees to call police after waiting about 10 minutes, which they did.

The two men left through an employee exit into a parking lot. The employees told police they did not hear any vehicle.

There were no customers in the store at the time and neither employee was physically injured.

The employees described the two men as "young" and "tall" black male adults, police said. They were wearing gloves, hooded sweatshirts with the hoods up, and ski masks obscuring most of their faces. Police released still images of the two alleged burglars, captured by the store's surveillance cameras. No suspect sketches are available or anticipated at this point, police said.

Detectives are actively investigating this incident. They do not believe that this case is related to a strong-arm robbery of a woman in a parking lot of the Stanford Shopping Center that occurred about 40 minutes earlier that same night, Jan. 7.

Anyone with information about this incident is asked to call the police department's 24-hour dispatch center at 650-329-2413. Anonymous tips can be e-mailed to or sent via text message or voice mail to 650-383-8984. Tips can also be submitted anonymously through the department's free mobile app, downloadable at or


Follow the Palo Alto Weekly/Palo Alto Online on Twitter @PaloAltoWeekly and Facebook for breaking news, local events, photos, videos and more.


9 people like this
Posted by Crime Wave
a resident of College Terrace
on Jan 8, 2017 at 6:26 pm

Supposedly crime rates are down in Pal Alto but it sure doesn't feel like it. Maybe the statistics have just been "reclassified" to make them look better like the unemployment rate or number of illegal aliens crossing the border.

With a rash of robberies and car break ins at night, criminals are using our city as their own personal ATM machine. Let's hope this trend is broken before someone gets killed.

Sorry, but further commenting on this topic has been closed.

Nobu Palo Alto eyes next-door expansion
By Elena Kadvany | 4 comments | 3,036 views

Are We Really Up To This?
By Aldis Petriceks | 3 comments | 1,633 views

Joe Simitian talk: Listening to Trump's America: Bridging the Divide
By Douglas Moran | 26 comments | 1,014 views

Couples: Cultivate Love, Gottman Style
By Chandrama Anderson | 1 comment | 423 views