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About this blog: I am a perpetually hungry twenty-something journalist, born and raised in Menlo Park and currently working at the Palo Alto Weekly as education and youth staff writer. I graduated from USC with a major in Spanish and a minor in jo...  (More)

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Superhot Hot Pot & Korean BBQ opens in Mountain View

Uploaded: Feb 6, 2019
The menu at Superhot Hot Pot & Korean BBQ is extensive, to say the least.

Udon, ramen and biang biang noodles. Beef tripe, popcorn chicken and spicy lamb. Quail egg, raw egg. Chinese donuts. Bean curd knots. Tom yum soup. Beef bulgogi.

The all-you-can-eat restaurant at 210 Hope St. in downtown Mountain View, which soft opened in late January, serves not just hot pot but also Korean BBQ and dim sum.


Superhot Hot Pot & Korean BBQ is now open at 210 Hope St. in downtown Mountain View. Photo by Elena Kadvany.

A picture of a menu posted on Yelp indicates there are some limitations, however. For $29.95 per person, diners can order up to 10 items, but the entire party must order the same menu. Don't linger over a long lunch; the restaurant limits meals to 90 minutes and charges $10 per person for every additional half hour. No leftovers allowed.

Children who are shorter than 30 inches, however, only cost $5, the menu states. Children under 45 inches can eat for $14.95.

For hot pot, diners can choose their soup base and then add meats, seafood, vegetables and other toppings. Photos on Yelp also show a long self-serve bar with several kinds of sauces.

The restaurant is, for some reason, marketing its name in the style of well-known clothing brand Supreme. Superhot's signage uses the same color and text as Supreme (red background, white text).

The restaurant is open daily for lunch from 11:30 a.m. to 2:30 p.m. and dinner, 5-11 p.m.
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Comments

 +   12 people like this
Posted by Jerry S., a resident of Greenmeadow,
on Feb 7, 2019 at 11:57 pm

Wow, so many limitations and restrictions!


 +   8 people like this
Posted by Oh My, a resident of Another Mountain View Neighborhood,
on Feb 11, 2019 at 12:53 pm

Hahaha. Pawed over buffet food with a host who seems to expect their customers to try and cheat them so they make a bunch of restrictions?
I now don't want to eat food from them or with their customers.
Good luck though!


 +   5 people like this
Posted by Eater, a resident of Old Mountain View,
on Feb 11, 2019 at 2:28 pm

"Oh My:" Is "pawed-over buffet food" what you saw when you visited?

I am curious, I haven't been inside the new place yet (but have walked by it) and would like to hear here from people who have, and can describe the actual experience.


 +  Like this comment
Posted by ew, a resident of Cuesta Park,
on Feb 11, 2019 at 2:58 pm

It does not sound like a happy place. I'm very leery with the somewhat aggressive nature of all those restrictions. WTH? I've never seen that sort of thing, not around here anyway. As described, this place is a real put off.
Maybe the description is incorrect, but the yelp photo seems to confirm it.


 +   3 people like this
Posted by David, a resident of Downtown North,
on Feb 11, 2019 at 3:22 pm

Went there last night. Yelp check-in said wait time of 10-15 minutes, and we were 5th on the waitlist. Problem is they had just seated the first round of tables, all of whom now had 90 minute limits, so that wait time turned into almost 2 hours.

They said they had a lot of workers call in sick, and it certainly appeared very understaffed, but there were a lot of frustrated people, both diners waiting to order and people who had waited 2+ hours with no great timetable for when they'd finally get to eat.

Food was ok, enjoyed the korean bbq more than the hot pot. Some meats could be used for either. Felt bad for the staff, they were clearly overwhelmed and constantly apologizing. Hopefully they sort that out as well as the estimated wait times that Yelp spits out.

I'd consider going back, but wouldn't be willing to wait more than 20 minutes or pay any more than the $30 AYCE currently charged.


 +   3 people like this
Posted by Haven't Been There, a resident of Old Mountain View,
on Feb 12, 2019 at 7:04 am

I haven't tried it yet, but they definitely aren't the only all-you-can eat place with the time limit. Tomi at Eastridge has this too.

It also appears that it isn't really a buffet (and nowhere does it say that in the article) so the "pawed over food" comment doesn't really apply. It seems you have to order the items you want, and they bring it out to you. That makes the "no leftovers" rule understandable, it would be messed up to have them bring out a plate of meat and then you only use a small portion of it.


 +  Like this comment
Posted by You're not supposed to, a resident of Another Mountain View Neighborhood,
on Feb 13, 2019 at 6:09 am

You're not supposed to eat "All you can eat". Those places typically look to the most affordable source of food (cheapest)since that's really the only way they can maximize their profits in the tight restaurant biz.
Any owner who says for example "I'll use only top quality beef and tell people to eat as much as they want" won't be in business long.


Sorry, but further commenting on this topic has been closed.

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