http://paloaltoonline.com/square/print/index.php?i=3&d=&t=21177


Town Square

Caltrain Loudspeaker

Original post made by Train Lover, University South, on Jun 25, 2013

I'm a huge Caltrain fan and depend on its services, but the noise from the new Caltrain loudspeaker at the University Ave station is constant and unnecessary. I live 1/4 mile from the station, but I can hear "Attention, Train Approaching" announced several times for each commuter train from the wee hours in the morning until well into the evening. What a nuisance! I wonder why Caltrain feels it it really necessary for people to be told the train is approaching? It's pretty big and noisy, hard to miss. If the announcements are absolutely necessary, the speakers need to be redirected more toward the platform and the volume turned down.

Comments

 +   Like this comment
Posted by Resident
a resident of Another Palo Alto neighborhood
on Jun 25, 2013 at 8:59 am

As an occasional Caltrain rider I wish they would give some more loudspeaker announcements.

I never know for sure if the train I am getting on is the one I want that stops at the station I want. How am I supposed to know that this is not the previous train running late? A few more announcements stating this is train blank, stopping at blank, blank, blank, etc. would help immensely since the signs only tell you the name of the station you are already on and the time, which is information we don't need.

Another Caltrain fail on ease of use!


 +   Like this comment
Posted by commuter
a resident of Downtown North
on Jun 25, 2013 at 9:24 am

The signs and speakers are relatively new. Caltrain is adding more information to them as they get more organized. Until then, you would be wise to look up the train number for the train heading to your destination then listen or watch for announcements about that train number.


 +   Like this comment
Posted by Please make it stop!
a resident of Professorville
on Jun 25, 2013 at 4:55 pm

When the wind is right ( or wrong, from our point of view), we can hear the loudspeaker, too. Since we must rise very, very early, we must bed down for the night relatively early, and that is when it causes loss of sleep.

Cal Train needs to redirect or tone down their announcements, PLEASE!!!!


 +   Like this comment
Posted by Quiet Neighbor
a resident of Downtown North
on Jun 27, 2013 at 8:57 am

I don't understand why the city doesn't address this. Who do we approach at City Hall?


 +   Like this comment
Posted by Train Lover
a resident of University South
on Jun 27, 2013 at 9:51 am

I called the Palo Alto Police non emergency number 650-329-2413 and was told to contact the San Mateo Transit Police who has the contract for Caltrain. That number is 877-723-7245. The Transit Police gave me the Caltrain number: 1-800-660-4287. The Caltrain representative very kindly recorded the nosie comlaint and took my contact info. Fingers crossed.