And what did this cost???
Original post made by Bob on Apr 27, 2013
on Apr 29, 2013 at 9:22 am
Ignoring the vitriole, I'd like to respond to the concern expressed:
The "Utilties Electric Crew" flyer referenced was not mailed...it was an insert in the Palo Alto Weekly, which I imagine is glanced at and then read or recycled, just like th rest of the newspaper. These inserts are one of the better ways we have found to reach a large segment of the community. In this case, we sent the insert to acknowledge the fact that many people were having to deal with blocked streets, detours and other inconveniences while we improve infrastructure...and we wanted them to know what was happening and where they could get more details.
Flyers, bill inserts and other items sent are printed on recycled paper and are recyclable. They provide safety, program and service information that many people would get no other way. Most of all, all of the outreach pieces we send, both with the bills and by other means, represent a small expense and a tiny fraction of Utilities operating costs, so they certainly doesn't cause rates to rise. In fact, since so many of the outreach pieces involve encouraging more efficient use of resources, overall they lead to many people having lower utilities bills.
Utilities Communications Manager