http://paloaltoonline.com/square/print/index.php?i=3&d=&t=20719


Town Square

Log-in Problem

Original post made by Norm, Midtown, on Apr 26, 2013

Can anyone explain why when I try to log-in on PA Online I get "Your Username or Email Address was not found in the system", then when I try to just the link to check my password, it says "Your Username or Email Address was not found in the system, so I try to register again, and the system, which sent the Online via E-mail, tells me "That Email Address is already being used, if you have forgotten your password, use this link to have it e-mailed to you."

I have been assured(?) by the Online editor that I am in the system. I get the E-mail notices, but I only exist in the ether I guess….

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Posted by Jenny
a resident of Leland Manor/Garland Drive
on Apr 28, 2013 at 10:47 pm

To Norm at Midtown:
If you are trying to log on to the Palo Alto Weekly, you have the wrong address. PAonline is a different commercial company, not the newspaper. To get the Weekly, go to
<www.paloaltoonline.com>


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Posted by Norm
a resident of Midtown
on May 3, 2013 at 2:34 pm

To Jenny, a resident of the Leland Manor/Garland Drive neighborhood:

I am into the site, and when I go to the upper right and use their "Login" process, it won't let me.....


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Posted by Norm
a resident of Midtown
on Jul 19, 2013 at 5:19 pm

For anyone who still might give a flying rats rear, I still get this when I try to log-in from the e-mail I got that won't let me log-in...

Your Username or Email Address was not found in the system
Enter your Username or Email Address below
to receive your password by email.


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Posted by to Norm
a resident of another community
on Jul 19, 2013 at 11:07 pm

<www.paloaltoonline.com> does not require a login.
You are going to the wrong web site.

Try clearing your cache or history.