My Recent DMV Experience Paul Losch's Community Blog, posted by Paul Losch, a resident of the Community Center neighborhood, on Feb 1, 2013 at 10:48 am Paul Losch is a member (registered user) of Palo Alto Online
I will admit that I misplaced my DMV renewal for my car to get a new annual sticker. My bad.
I tried to renew on line. Did not work. I tried the automatec phone system, and was told I could not renew with a debit card over the phone. Wait time to talk to a real person was one hour.
I went during my lunch hour to a DMV office, and was told that the wait time was 3 hours. No way!
I went back the following morning, and it took a "mere" hour of waiting before my 3 minute transaction took place with a real human being.
For such a simple transaction. why are there not kiosks, the likes we see at banks, post offices, and other places?
Are you seeking for nostalgis? The DMV is a throwback that will satisfy your desires.
What it did for me is to make sure I do all I can to avoid going to that place again.
Posted by Palo Parent, a resident of the Greenmeadow neighborhood, on Feb 1, 2013 at 10:55 am
Um, Paul, all you need to do is go on-line to Web Link and enter your license plate number and last 5 numbers of your vin and you are good to go. What's so hard about that? I did it just this week without any paperwork and it took all of 5 minutes.
Posted by musical, a resident of the Palo Verde neighborhood, on Feb 2, 2013 at 1:48 am
For annual registration renewal I generally pay cash in person at the AAA office near Miramonte and ECR. Never had much of a wait. However I just found out yesterday that I could not pay for driver license renewal there. I'll have to cut a check and lick a stamp. I try not to support the credit card industry any more than necessary.
Posted by Anon., a resident of the Crescent Park neighborhood, on Feb 3, 2013 at 3:05 am
I don't believe this and I am so tired of hearing bashing of DMV and Post Office ... it just plays into the nonsense that "government is the problem".
I had to renew my driver's license, went to the DMV in Redwood City and was in and out way faster than ever before, like just over 30 minutes .... and I remember when people used to have to go to the Showers Drive DMV and sweat in the heat and crowd of that little building and it tooks hours and you never knew what you had to do or where you had to go.
NO ... first, you have no right to complain since most people can renew by mail or online ... second the average experience for DMV users is not yours, so this is your whining and your own fault.
Finally, how could you not know to avoid anything like this at any cost before you actually did it?
For my car renewal, I just go to CSAA where they will do it with a minimum of drama and wait time. Sadly I forgot my driver's license renewal it is so infrequent.