Posted by JA3+, a resident of the Crescent Park neighborhood, on Jan 28, 2013 at 9:39 am
Thanks to the Weekly for this information.
I wish the City would do the following: use a dedicated Twitter feed to release updated information; when the phones are swamped -- as they were this morning -- use a voice mail system giving residents the option of hearing a pre-recorded message with updates on the power outage.
Clearly, though, the use of Twitter -- particularly if the Utilities crew in the field could provide at least a little real-time information -- would be very helpful.
Posted by Joe, a resident of the Barron Park neighborhood, on Jan 28, 2013 at 10:28 am
Busy morning for the PAFD. First this vault fire, then a fire in a commercial dryer in the 3800 block of El Camino in Barron Park. PAFD is now assisting MVFD with a two alarm fire at a house on Spring Street (near 101 and Old Middlefield Way).
Posted by Resident, a resident of Another Palo Alto neighborhood, on Jan 28, 2013 at 6:39 pm
My goodness. Is it up to us to hunt around to look for the twitter accounts of the utilities? Wouldn't it be wise if they put the twitter address (? or whatever it is called) in large print on every utilities bill?
Shouldn't they be reaching out to us not us searching for a needle in a haystack to find where to look for news of an outage?