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911 service

Original post made by Walter_E_Wallis, Midtown, on Jul 8, 2007

It is time for California to take the next step in 911 service. As with any public service there are times when some regional problem overburdens the local 911 operation, delaying needed response. It is not cost effective for every 911 center to staff for peak loads. I therefor suggest that California establish several regional 911 overflow centers to which calls would automatically be diverted when all local 911 operators are busy. The remote operators would have a map of the caller’s area come up, along with direct connections to the appropriate emergency unit. Another advantage, the cost of translators could be spread over many cities.

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