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Restaurant review: In Gott's we trust

Original post made on Jan 22, 2014

Just another burger stand or something iconic? Restaurant reviewer Dale Bentson gives his verdict on the Niman Ranch beef burgers, fish tacos and housemade chili at Gott's Roadside at Town & Country Village.

Read the full story here Web Link posted Tuesday, January 21, 2014, 10:45 AM

Comments (7)

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Posted by Neighbor
a resident of another community
on Jan 22, 2014 at 10:29 am

The Palo Alto Gott's is NOT like the SF or Napa versions.

The food at this location = mini-versions served at other locations. Not worth the prices.

And, I noticed that the cooks were using their bare hands (no spatulas, no rubber gloves) to cook/handle the meat at every stage in the preparation. Management didn't think that was an issue, even in flu season.


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Posted by ClarenceBoddicker
a resident of Midtown
on Jan 22, 2014 at 1:04 pm

I've been to the Napa and SF locations, they are better. Kirks a few doors from Gott's serve's a much better burger, at a much better price.


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Posted by A bit disappointed...
a resident of East Palo Alto
on Jan 22, 2014 at 4:36 pm

I was **so** excited that Gott's was coming to town. I drove past the big red sign exclaiming "coming this summer" day after day after day... Thinking the place would actually open in say June or July, they made us wait until technically the last few days of summer to open...

I'm not sure if it was due to my high expectations, but, given the price point of their burgers and shakes, their food is absolutely not worth the cash you'll end up spending.

For a couple of burgers, a thing of chili fries and 2 shakes, I spent $40+. When I sucked down my shake, it was far inferior to the PA Creamery which also gives you double the amount for a bit less in cost. The burgers were pricey ($10 w/ no fries), and I'd consider them more on the average side. The fries were not unlike what you'd get at In-N-Out.

The environment is great, though. And I have by no means tried everything on the menu. But, for burgers/fries/shakes, one experience is all I needed...and for those I won't be going back.


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Posted by Can't hold a candle...
a resident of Midtown
on Jan 23, 2014 at 9:16 pm

I agree with the other comments. I've never been to the SF location but compared to the original in St Helena which I've been to several times the Palo Alto location is disappointing. The food just doesn't taste as good and the portions seem a bit smaller. The yelp reviews tell it all, 4 stars for St Helena, 2.5 for Palo Alto.


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Posted by also disappointed
a resident of Downtown North
on Jan 23, 2014 at 11:44 pm

Not familiar with the other versions, but as a stand-alone, the food is not high quality or tastes very good.

Tried it once to never go back.

Unfortunately, I was equally unimpressed by Sam's Chowder house, and the Palo Alto Grill on University.

What are these new restaurants thinking?


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Posted by HamburgerNeedsAHelper
a resident of Menlo Park
on Jan 26, 2014 at 8:51 pm

I thought Gott's was ok, but hardly great. The review is pretty gushing, while the actual experience and food is really quite average. There are plenty of burger places in the area. This one is over priced. The ambience is also pretty average. 'Sleek industrial panache' also seems like a huge overstatement. Non descript is a better moniker. I might go back, but won't rush.


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Posted by Also Not Impressed
a resident of East Palo Alto
on Jan 29, 2014 at 8:28 am

The food was not as good as the review implied. I was also disappointed that everything is disposable. Not very environmentally friendly.


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