BLUEPRINTS ... Planet Earth may still be recovering from a post-recession hangover, but business at Palo Alto's Development Center has been picking up at a brisk pace. The center, which processes development applications and dishes out building permits, has been buzzing with applications, according to a new staff report. The number of customers serviced at the center jumped from 930 in April 2010 to 1,178 in April 2011 — a 26 percent increase, according to a new report from the office of City Manager James Keene. The swell of activity is good news for a hub that is still viewed by many as Ground Zero for the "Palo Alto Process" — a derisive term that officials hope to phase out soon. The surge has come at a time when Keene and the city's planning staff are overhauling the Development Center's operations and working to improve counter service. The city's Deputy City Manager Steve Emslie was recently appointed to direct the reforms and ensure coordination among the various departments involved in this effort. Vacancies are also now getting filled. According to the new report, the city is preparing to hire one permanent building technician and one temporary one "until workload conditions stabilize." The city also plans to hire a new plan-check engineer in the next two months, according to the report. These reforms are expected to speed up customer service. But it remains to be seen if they succeed in expunging that exasperating phrase from the local vocabulary.
PATS ON THE BACKS ... Not everyone was cheering when three Peninsula lawmakers unveiled in April their plan for "high-speed rail done right." The plan, proposed by state Sen. Joe Simitian, D-Palo Alto, U.S. Rep. Anna Eshoo, D-Palo Alto, and state Assemblyman Rich Gordon, D-Menlo Park, calls for the California High-Speed Rail Authority to abandon any plans involving elevated tracks on the Peninsula, a scaling back of the environmental analysis for the project and a blending of high-speed rail and Caltrain on the Peninsula. The rail authority greeted the plan with a mix of suspicion and confusion, and one state lawmaker, Assemblywoman Cathleen Galgiani, D-Livingston, branded it the "Great Train Robbery." In Palo Alto, however, city officials have been tickled pink by the proposal from their elected representatives. Last week, the City Council Rail Committee unanimously endorsed a letter to the state and federal officials fully backing the Simitian-Eshoo-Gordon plan. The new proposal, the letter states, is in perfect alignment with the committee's guiding principals on the rail project. "If this project is to be built it must be done right," the draft letter from Mayor Sid Espinosa states. "Your joint statement is another step in helping to support this key principle."