A man who robbed the Provident Credit Union in Palo Alto on Wednesday afternoon, Jan. 9, remains at large. The man, who police described as a tall white man in his 30s with a scar above one of his eyes, entered the bank at around 3:30 p.m. and pointed a handgun at the tellers. He escaped with an undisclosed amount of cash, Palo Alto police said.
The credit union is located at 2390 El Camino Real, #110, between California and Cambridge avenues and south of the Panda Express restaurant.
Police dispatchers received a bank-robbery alarm from the credit union at about 3:36 p.m. Officers set up a perimeter and searched in the vicinity of the College Terrace neighborhood, but were unable to locate the gunman despite an extensive check of the area. No one was injured during the robbery, police said.
Police said the man entered the credit union, displayed a black handgun to the tellers and demanded money. The tellers complied with his demand and the man fled on foot. Witnesses last saw him headed northbound on the sidewalk of El Camino Real near the intersection with Cambridge Avenue.
The robber is described as a white male in his 30s, about 6-feet-1-inch tall, with a scar near his right eye. He was wearing a white cap with writing on it, a tan shirt, a tan jacket and flip-flops. He carried a bright yellow plastic shopping bag with a black "Forever 21" logo on it.
In two credit union surveillance photos, the yellow bag is visible on the counter between the robber and the teller.
Detectives are actively investigating the robbery. Anyone who recognizes the man or who might have information about the crime is asked to call Palo Alto Police Department's 24-hour dispatch center at 650-329-2413. Anonymous tips can be emailed to email@example.com or sent by text message or voice mail to 650-383-8984.